Contact/Support
FINANCIAL OPERATIONS TEAM
procurementhelp@seas.harvard.edu
Need assistance with a purchase, travel reimbursement, or supplier onboarding? Visit the Strategic Procurement "Get Help" page for a full list of departmental contacts, email support, and live Zoom office hours.
https://internal.procurement.finance.harvard.edu/get-help
SUPPORT FOR HARVARD USERS
Accounts Payable and eProcurement Customer Service
ap_customerservice@harvard.edu
(617) 495-8500 option 1
Contract Management
buytopay_procurement@harvard.edu
Non-Employee Reimbursements (NR)
(617) 495-8500 option 2
Office of Treasury Management (Wire Transfers)
otm_wiretransferinquiry@harvard.edu
otm.finance.harvard.edu/pages/cash-management
Sourcing
buytopay_procurement@harvard.edu
Supplier Portal
ap_supplieronboarding@harvard.edu
(617) 495-8500 option 3
SUPPORT FOR SUPPLIERS
Jaggaer Supplier Network: for assistance with logging into the portal, adding attachments, browser errors, or technical problems
https://www.jaggaer.com/service-support/supplier-support/
(800) 233-1121