Contact/Support
FINANCIAL OPERATIONS TEAM
procurementhelp@seas.harvard.edu
UNIVERSITY OFFICE HOURS
Office hours now include Accounts Payable & Supplier Onboarding support twice per week. Get live help from the B2P & AP teams on questions relating to the supplier onboarding, requisition and payable processes.
- Every Tuesday and Thursday 10:00 - 11:30 am Click here to join
SUPPORT FOR HARVARD USERS
Accounts Payable and eProcurement Customer Service
ap_customerservice@harvard.edu
(617) 495-8500 option 1
Contract Management
buytopay_procurement@harvard.edu
Non-Employee Reimbursements (NR)
(617) 495-8500 option 2
Office of Treasury Management (Wire Transfers)
otm_wiretransferinquiry@harvard.edu
otm.finance.harvard.edu/pages/cash-management
Sourcing
buytopay_procurement@harvard.edu
Supplier Portal
ap_supplieronboarding@harvard.edu
(617) 495-8500 option 3
SUPPORT FOR SUPPLIERS
Jaggaer Supplier Network: for assistance with logging into the portal, adding attachments, browser errors, or technical problems
https://www.jaggaer.com/service-support/supplier-support/
(800) 233-1121